Privacy Policy
Last updated: March 17, 2023
Estate Technologies LLC ("Estate Tech" or "Company") respects the privacy of the Users of the Estate Technologies Seller Portal website (Seller Portal) and associated services (together, the "Service"). This Privacy Policy describes the Company’s policies and procedures on the collection, use, and disclosure of User information. Estate Tech uses personal information provided voluntarily to provide and improve the Service.
By using the Service, Users agree to the collection and use of information in accordance with this Privacy Policy.
Collecting & Using Your Personal Data
Viewing the website and its contents can be done without the collection of Personal Data. Providing any Personal Data is entirely voluntary. However, use of the Service requires an Account, which requires the Company’s collection of certain personal information. Collection of Personal Data helps ensure that the Website Terms of Use are upheld, promoting safety across the Website and enabling the Company to provide You with the Service as well as customer support.
Personal Data that the Company collects from Users to provide the Service includes: names; email addresses; contact information/telephone number; billing information; and financial information, such as debit and/or credit cards. All Personal Data is provided by the User and is never collected without the User’s permission. In addition to Personal Data, the User must create a username and password in order to access their Account.
Please note that debit and/or credit card information is not stored with the Company. Any financial information entered on the Service is encrypted, processed, and held by http://www.stripe.com, a reputable third-party payment processor.
Usage Data is collected automatically by use of the Service and is retained for quality assurance and, where applicable, legal purposes.
Personal Data of winning bidders will be shared with Sellers in order to facilitate the collection of Merchandise by the winning bidder (Buyer). Sellers are provided with details including: usernames; names; addresses; email addresses; telephone number; other contact information; and an encrypted stripe.com customer ID for processing payments. Financial information shared with Sellers will be limited to the last four digits of the User’s active debit or credit card and Sellers will never receive the User’s complete financial information as provided to the Company. By use of the Service, the User understands and agrees that such Personal Data is collected and parts of which may be shared with other Users (Sellers) under the appropriate circumstances (i.e. the User places a bid on an item, wins an item, and is contacted by the Seller to coordinate the payment and collection of Merchandise).
Personal Data, including mobile numbers, telephone numbers, and email addresses, will not be shared with or sold to third parties or affiliates for marketing or promotional purposes.
The Company may also release limited Personal Data in response to verified requests by law enforcement and/or government officials for the purposes of conducting criminal investigations, enforcing the Service’s Terms of Use, investigating, or responding to potential violations of User rights or compromises of User’s safety in accordance with this Privacy Policy.
Users who fail to pay any balance owed to the Company for the Services will be considered a delinquent Account and, in accordance, the Company reserves the right to, as permitted by law, provide Personal Data to consumer credit reporting services, collection agencies, and others.
Personal Data of closed Accounts may be retained by the Company.
Estate Technologies will not sell Personal Data to third parties for their marketing purposes and will only disclose Personal Data in accordance with the Website Terms of Use.
Consent to Receive Electronic & Other Communications from Company
By creating an Account and providing Your contact information, including your name, email, address, and/or phone number through the Service, you expressly consent to receiving electronic and other communications from the Company. You may opt out of receiving marketing-type electronic communications (including sale notifications, promotions, new product notices, etc.) at anytime; however, You understand that use of the Service requires electronic communications to inform you of pertinent information regarding your Account and use of the Service, including, but not limited to: confirmation of placed bids; notices of winning bids; invoices; payment confirmations; Pickup Schedules; Pickup Reminders; and other forms of contact from Sellers to coordinate the collection of Merchandise.
Sale Partner Use of Personal Data
The Company provides Users’ Personal Data to Sellers solely for the purpose of facilitating the collection of Merchandise. It is in no way implied that the Sellers may utilize or exploit Users’ Personal Data for any other purpose, including, but not limited to: marketing; soliciting; etc. The Company encourages the User to investigate the privacy policies of Sellers before participating in a particular Seller’s online sale offered through the Service. Although the Company does not permit nor encourage the Seller’s use of Personal Data for any purpose other than to facilitate the collection of Merchandise, Estate Technologies is not in control of, affiliated with, nor responsible for the privacy policy of Sale Partners nor Sale Partners’ use or misuse of Personal Data.
Security of Personal Data
Personal Data and Account information is stored on the Company’s secure servers located within the continental United States. The Company makes efforts to secure Personal Data and uses various methods to protect the Website, Personal Data, and Account Information from unauthorized access. While We employ reasonable efforts to protect data and information, We do not insure Personal Data and thus assume no liability for any release or misuse of Personal Data due to incidents such as: abuse/misuse of the Website and/or Service; unauthorized third party access; other acts of third parties; or acts or omissions beyond Our reasonable control.
Account Access & Security
Creation of an Account requires a User to provide a username and password in order to access their Account. Access to a User’s Account provides access to view and modify Personal Data as specified in this privacy policy. Limited financial information may be accessible (such as the last four digits of the User’s provided debit or credit card) but complete financial information is not visible within a User’s Account; however, financial information can be modified with Account access (i.e. a new debit or credit card can be provided). For the security of Your Account, We recommend using a unique combination of valid characters for Your password and recommends changing Your Password periodically.
Your password should be kept private and never be shared with anyone. Should You choose to share Your Account access information or provide anyone with access to the Services via Your account, You understand that You may be responsible for and subject to legally-binding activities performed on the Website using Your Account (a winning bid placed by Your Account via the Service is a legally-binding contract through which You agree to to pay any and all associated monies owed).
Lost or Stolen Account Information & Personal Data
You must promptly notify Us if any of your Account information or Personal Data is lost or stolen. If an unauthorized party obtains access to Your Account, You must notify Us immediately to resecure the Account. Not only is fraudulent activity on the Website is harmful to other Users, but You may also be responsible for and subject to legally-binding activities performed on the Website using Your Account.
The Company is not responsible or liable in any way, shape, or form for activities, purchases, balances, and fees incurred resulting in part or whole, directly or indirectly, from unauthorized access to Your Account and use of the Services using Your Account, including as a result of hacking, nor will the Company be responsible for, or liable to issue, any refunds, restitutions, or other compensations for any such activities, incidents, or occurrences.
If Your Personal Data is compromised, even outside of the Website or use of the Service, please contact Us so that We may remove the compromised information and update and secure Your Account.
Prohibited Activities
Any activities or uses of the Service that violate the Terms of Use are prohibited and will not be tolerated. Estate Technologies prohibits the unauthorized access, attempt to access, or misuse of any User’s Personal Data by another User or by any individual accessing the Website or Service. The Company does not tolerate malicious activities or attempt at such activities, including, but not limited to: spyware; malware; hacking; phishing; viruses; spam; or other malicious and/or illegal activities and/or content. Any User’s violation of the Terms of Use, including this Privacy Policy, will have their Account disabled and will be banned from using the Website or Services. The Company reserves the right to report and share information relating to any such violations, where permitted by law. To report any incidents of prohibited activities, please contact the Company using the contact form on the seller portal Website or by emailing support@estatetech.net.
Third Party Websites
Estate Technologies has no control over no responsibility for how third parties may use Personal Data. The Company recommends you carefully review any third-party website’s Privacy Policy before providing your Personal Data to said third party. User acknowledges that even third-party websites accessed via the Website or Service are separate from the Company and do not fall under the scope of this Privacy Policy.
Updates & Changes
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. We will inform You of the change via email and/or a prominent notice on the Website, prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes, which are effective when they are posted on this page.
Additional Questions
Contact Estate Technologies using the "Contact Us" form on this Website with any additional questions or concerns regarding this Privacy Policy or the Terms of Use.
Customer Support Team: 279-800-8383